Selecting a care provider can be an overwhelming prospect. When choosing a home health care agency, it is important to investigate a few key questions. Below are the top home care FAQs:
Q. What are the advantages of home health care?
A. Seniors who remain in their own home with a nurturing, supportive environment will continue to be more socially engaged, physically active and achieve a greater state of wellbeing. Our specialized care encircles your loved one with encouragement and security, offering the opportunity to age with dignity in a familiar environment.
Home health care helps reduce stress by relieving the family of many duties and responsibilities associated with being a full time caregiver. We can also be hired to supplement care at assisted living facilities to provide tuck-in services, companionship, and more.
Q. Who can receive in-home health care?
A. In addition to the elderly, many people are injured, ill, or disabled at some point and may require help with day-to-day activities. At Alliance Home Health Care and Hospice, we work to help anyone age or recuperate in the comfort of home.
Q. Are your home care services covered through Medicare, Medicaid, or insurance?
A. Alliance Home Health Care and Hospice participates in several insurance plans, including: private pay; Medicare; Medicaid; long-term care insurance; commercial insurance; traumatic brain injury.
Q. Is your agency licensed?
A. Yes, Alliance Home Health Care and Hospice is licensed. Unlike other home care agencies and providers, Alliance Home Health Care and Hospice is ACHC accredited and maintains licenses from city, state and federal authorities. Copies of these official recognitions are available upon request.
Q. Are your caregivers insured and bonded?
A. Yes, Alliance Home Health Care and Hospice caregivers are bonded, licensed and insured.
Q. How are your caregivers screened and trained?
A. Caregivers employed at Alliance Home Health Care and Hospice are thoroughly screened and must meet our strict guidelines for employment, such as one year of prior experience, a valid, unrestricted state license for professional positions, and an unrestricted driver’s license and automobile insurance for field positions. Additional certifications are required for patient care positions. We always perform a comprehensive background investigation that involves Department of Health state and federal criminal background clearance. In addition, all caregivers are required to provide references, and must also pass a competency exam. Only caregivers who pass our in-depth screening process, orientation and training are employed by Alliance Home Health Care and Hospice.
Q. Will I be able to reach a caregiver after hours? If so, how can I contact someone after hours?
A. We maintain on call access to staff 24 hours a day, seven days a week. If a caregiver fails to show due to illness or an emergency, our on call staff will assist you in providing coverage.
Q. How quickly can I arrange for service?
A. Immediately. From the moment of intake, care begins.
Q. Do you require a commitment to a minimum of hours and days a week in order to provide care?
A. Alliance Home Health Care and Hospice can provide caregivers by the hour (with a three hour minimum for private duty care only) up to 24 hour live-in care. We do not require a minimum number of days.
Call us today at 1-877-884-4080, or email us at firstname.lastname@example.org more information or to schedule a free in-home assessment.